Policies 2016-10-31T18:32:56+00:00

Payment Options

Via our website shopping cart customers can use either Visa, Mastercard, Discover or American Express credit or debit cards with NO surcharge. You must be at least 21 years of age to order from our website.

Privacy Policy

All information collected by Carolina Arms Group is used solely for the purpose of processing your orders. The information will not be sold to or shared with any other parties. We do reserve the right to send you promotional emails or direct mail from time to time.

Our secure servers will protect your information using advanced encryption and firewall technologies. We never store your credit card number on our servers, and we never have access to it. The information is transmitted directly to our bank, which protects it with industry-tested, bank-level security.

Return Policy

Carolina Arms Group understands that sometimes a product isn’t right for you or doesn’t perform the way you expected. We accept unused and unaltered items in original packaging and condition for up to 60 days from the ship date for a full refund, account credit, or exchange. Between 60 days and 365 days, we will offer an exchange or credit on your Carolina Arms Group account for the purchase price with proof of purchase. Shipping charges are non-refundable.

Terms & Conditions

Pricing, availability, and product descriptions on our website are as accurate as possible, but we cannot guarantee that all information is without error. Pricing may be subject to change.

After you place your order, you will automatically receive an email that confirms we received your order. You can print that email for your records. A second email will confirm the availability of all items ordered, verify your shipping address and pricing, and let you know when to expect your order. You can also verify the status of your order by logging in to your account on our website.

Shipping & Delivery

Your order is shipped within three to five business days of our receiving your order. A signature is required for all shipments of firearms.  For shipments of firearms you must have an FFL (see Legal Notices & Restrictions below). In the unlikely event an item is out of stock, we will contact you immediately by email and telephone.

Carolina Arms Group is not responsible for damage caused by carriers. UPS will cover damages caused during shipment. Please be sure all address information is correct and complete. If a package is returned to us because of incorrect mailing information, the fee and any further shipping charges will be charged to your account.

Legal Notices & Restrictions

You must be 21 years of age to order from this web site. Carolina Arms Group can ship orders of firearms only to holders of a Federal Firearms License. We will contact you to obtain your FFL information prior to shipment. If you don’t have an FFL, we can arrange to have your purchase delivered to an FFL dealer near you.  A complete list of FFL dealers is available through the Bureau of Alcohol, Tobacco, Firearms and Explosives website.

Carolina Arms Group does not track various local restrictions on the sale of its products. It is the buyer’s responsibility to be in compliance with all city, county, state, and federal firearms laws. By agreeing to our terms and conditions, the buyer warrants that he or she is a legal adult under no legal disability as provided under U.S. Code Title 18, Chapter 44, Section 922 and is in compliance with all laws in effect in his or her local jurisdiction.